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The world of health care is full of unfulfilled expectations and conflict. Hospital executives
list the relationship with medical staff as a pivot point for success of the organization.
Employee satisfaction has been proven to impact the patient experience and yet employees remain
frustrated. Turnover and absenteeism are persistent problems.
Demand for service is increasing as the patient population
and the workforce ages. TQM, SPC, Reengineering, Lean, Six Sigma, PDCA, have
all had some success and yet the opportunities for improvement abound and only
pockets of excellence have emerged.
Why?
An absence of a disciplined consistent and reproducible problem solving methodology is at the root of the problem.
Agenda
This one day workshop will provide you with the right tools at the right time. VP of Health Care at BMGI, Dr. Ed Boudreau will discuss:
- How to avoid the major pitfalls that can derail even the most thought out performance excellence initiative.
- The top Lean tools to use and when to use them.
- The Value Stream and how it relates to your hospitals performance.
- Simple techniques that can minimize footpath - maximizing staff efficiency.
- The downstream process capacity and what it means for your organization.
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Join us on one of these dates for this special event. Space is limited, so sign up early to assure your seat.
For more information, call 1-800-467-4462.
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